Solutions Consultants - Workflow Automation

Delivery · Sacramento, California
Department Delivery
Employment Type Full-Time
Minimum Experience Mid-level

SimpliGov is singularly focused on enabling digital transformation in the public sector through its award-winning workflow automation and secure forms management platform and is enjoying significant success across a growing national list of public sector customers. SimpliGov was recently added to the GovTech 100 list of most influential technology companies to address US government.


SimpliGov improves the interaction for employees and constituents by automating manual, repetitive workflows, accelerating, and optimizing business processes. SimpliGov empowers public sector agencies to digitize and automate any business process using its no-code SaaS platform.


The Role…


As a SimpliGov Solutions Consultant, you will work directly with customers to assist their digital transformation journeys. You’ll quickly become a SimpliGov guru - helping customers efficiently collect business requirements before designing and configuring automated workflows for release. For some customers you’ll guide their project teams on best practices, teaching them how to design and configure their own workflows as you deliver the first few for them, with others you’ll get more technical, working with IT teams on integrations and reporting.

 

Solutions Consultant is an important member of our delivery team, working alongside other Solutions Consultants, Trainers, Project and Customer Success Managers to ensure the needs of our customers are exceeded. It’s a busy role, working on multiple customers and projects at a time with varying project lengths.

 

You don’t need to be a software engineer to be successful in this role but you will have a good understanding of SaaS, enterprise IT landscape, REST APIs, and SQL. You’ll also be creative, able to dissect existing manual business processes and transform them into automated workflows. Every business process we automate is like creating a unique application so you’ll need to be a Product Manager, Architect, Engineer and UX Designer all in one!

 

This is an exciting time to join SimpliGov and the role offers a high degree of responsibility, autonomy and variability.

 

What we are looking for…


  • 2+ years hands-on SaaS application experience, with preference for candidates that have worked in customer-facing, software implementation roles.
  • Experience with Microsoft Azure, Relational and NoSQL databases, SQL querying, Scripting languages (PowerShell, Python etc.), JIRA, Automation, Microsoft Office Suite.
  • Strong work ethic; exhibits a "sense of urgency" relative to resolving critical issues and time-sensitive deliverables
  • Strong written and verbal communication skills; listening and organizational skills
  • A problem-solver who takes responsibility, demonstrates personal integrity, and can effectively deal with difficult and/or ambiguous situations
  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and Delivery team members to deliver high quality projects. 

Thank You

Your application was submitted successfully.

  • Location
    Sacramento, California
  • Department
    Delivery
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level